Frequently asked questions

  • We are currently unable to offer refunds for classes.

    Missed classes can be rescheduled with no extra fee.

    If your ceramic piece breaks at any time during the studio process, we cannot offer a refund. Instead, we will offer you a free class to remake your masterpiece.

  • Bring yourself and a creative spirit! Wear comfortable clothes that you won't mind getting dirty.

    All necessary tools and materials, including aprons, will be provided. If you have your own, you are more than welcome to bring your own stuff.

    We offer refreshments (water, coffee, tea) in studio. Feel free to bring a water bottle or small snack, since classes are 2-3 hours long.

  • Our classes are geared toward children aged 10 years and older and adults.

    Please note that for ages 10-13, classes are limited to 2 hours.

    For ages 13+, classes may go to 3 hours.

  • Please note that while we take great care in guiding you through the pottery-making process, pieces may occasionally break during firing. This is unfortunately a part of the process and can be caused by residual moisture, air pockets, or rapid temperature changes.

    Due to the nature of the craft, we cannot offer refunds for broken items. However, we truly value your creativity and would like to help you recreate your masterpiece. If your piece breaks, we will offer a free class to remake it.

  • Yes, we will ship items for a fee, depending on your location. Please inquire in-person or send us a message to get a shipping estimate!